Answers to your legal questions can only be given by the attorney. Even with staff who have decades of experience, it would be inappropriate for them to give legal advice. Therefore, if you ask a question to a staff member, they will need to explain that question to your attorney and then secure an answer. In the end, it would routinely take less time to deal directly with your attorney so that there is no misunderstanding of the question nor the answer. As attorney’s fees are charged at an hourly rate, whether the attorney is answering question through the staff member or directly to you, it will still be charged as a fee.
Retainers are your funds that we are holding to apply toward your services as they are rendered. Therefore, when the case is completed or services terminate for any reason, the balance of your retainer, less any final fees or costs, is refunded to you.